Delivery Times

Packages are generally dispatched within 1 day after receipt of payment. Due to Covid19, current delivery time is longer than usual and takes from 5 to 10 working days (for stocked items; there may be a delay on bakordered items).

Delivery Restrictions - Covid19 Pandemic

Given the restrictions imposed by the Covid-19 pandemic, and in the interest of the safety of our customers and our staff, we are can only offer a driveway delivery. Under no circumstances can we enter customers home at this time while Covid-19 restrictions remain in place.

Shipping Charges

We deliver to your doorstep across the Republic of Ireland with the most competitive delivery rates. Transport fees do not depend on a shipping distance. You can find example delivery costs of single products/sets below.

Click & Collect

Most of our products can be collected free of charge from our showroom in Dublin or warehouse in Kilcoole (garden furniture).

Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 14 working days of receipt of your goods.

You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from us (The Outdoor Scene). Please ensure that the item you are returning is repackaged with all elements.

An exception to the above returns & exchange rules is a gift card - it cannot be refunded or returned.

Ship Your Item Back to Us

Print a returns form and ship back your item to: The Outdoor Scene Goatstown Cross, Goatstown, Dublin 14, Ireland For more information, view our full Returns and Exchanges information.